2020 Winners

Best in Airlines

  • Domestic: Delta Air Lines

  • International: United Airlines 

  • Business/First Class: Singapore Airlines 

  • Global Network: United Airlines

  • Sales & Service: Delta Air Lines

  • Airline Overall: Delta Air Lines 

Best in Car Rentals

  • Domestic: Enterprise Rent-A-Car

  • International: Hertz  

Best in Hotel Chains

  • Domestic: Marriott International  

  • Asia: InterContinental Hotels Group

  • Caribbean: Sandals Resorts  

  • Europe: Hilton Worldwide   

  • Mexico: Playa Resorts/Hyatt

  • Hawaii/South Pacific: Marriott International

  • All-Inclusive: Sandals Resorts

  • Luxury: Ritz-Carlton Hotels & Resorts  

  • Upscale: Westin Hotels & Resorts  

  • Mid-Priced: Hampton Inn  

  • Boutique: Karisma Hotels & Resorts 

  • Sales & Service: Marriott International

  • Overall Hotel Group: Marriott International  

Best Resort Worldwide

  • St. Regis Bora Bora

Best in Tour Operators

  • Domestic Packaged: Delta Vacations  

  • Domestic Escorted: Tauck  

  • International: Tauck

  • Adventure: GOGO Vacations

  • Africa: Abercrombie & Kent  

  • Asia/Pacific: Globus  

  • Canada: Collette

  • Caribbean: Apple Vacations

  • Europe: Trafalgar

  • Hawaii: Pleasant Holidays  

  • Mexico: Funjet Vacations

  • Luxury: Abercrombie & Kent  

  • Group, Packaged: GOGO Vacations

  • Escorted Sales & Service: Globus  

  • Packaged Sales & Service: Delta Vacations

  • Escorted Overall: Globus  

  • Packaged Overall: Funjet Vacations 

Best in Cruise Lines

  • Domestic: Carnival Cruise Line

  • Alaska: Princess Cruises  

  • Caribbean: Royal Caribbean International  

  • Europe: Celebrity Cruises  

  • Hawaii/Pacific: Norwegian Cruise Line  

  • Under 500 Berths: Windstar Cruises

  • 500 to 1,000 Berths: Seabourn

  • Premium: Celebrity Cruises  

  • Luxury: Regent Seven Seas Cruises

  • River Cruising: Viking River Cruises      

  • World Cruise Itinerary: Holland America Line  

  • Family Cruise Line: Carnival Cruise Line 

  • Expedition: Celebrity Cruises

  • Cuisine: Oceania Cruises

  • Best Entertainment: Royal Caribbean International

  • Private Island/Destination: CocoCay, Royal Caribbean International

  • River Cruise Sales & Service: Viking River Cruises  

  • Sales & Service: Royal Caribbean International  

  • Overall: Royal Caribbean International 

Best in Cruise Ships

  • River Cruising: AmaMagna, AmaWaterways

  • New: Norwegian Encore, Norwegian Cruise Line 

  • Premium: Celebrity Edge, Celebrity Cruises  

  • Luxury: Seabourn Ovation, Seabourn

  • Overall Individual: Celebrity Edge, Celebrity Cruises  

Best in Destinations

  • Africa: South Africa  

  • Asia/Pacific: Australia

  • Canada: Vancouver   

  • Caribbean: St. Lucia  

  • Central/South America: Costa Rica  

  • Europe: Ireland  

  • Hawaii: Maui  

  • Mexico: Riviera Maya      

  • U.S. State: Hawaii  

  • U.S. City: Las Vegas  

Best Theme Park

  • Walt Disney World  

Best Travel Advisor Educational Program

  • Carnival Learn & Earn, Carnival Cruise Line

Best Advisor Loyalty Program

  • Norwegian Cruise Line 

Best Rail Vacation

  • Rocky Mountaineer  

Best Travel Technology Provider

  • Sabre  

Best Insurance Provider

  • Allianz Global Assistance